How do
I make reservations with
Seattle Town Car Service?
If I have to wait for my car
to arrive, will I be billed
for my waiting time?
How will I know when my car
has arrived and who is my
driver?
What sorts of vehicles may I
expect?
What is your credit card
processing procedure?
What if I am unable to
arrive in time for a
reservation "No Show"?
Is it possible to cancel or
change my reservation
"?
Do you have a Guarantee of
Service?
Where can I find your hourly
rates?
How do
I make reservations with
Seattle Town Car Service?
There are several simple and
convenient ways to make
reservations with Seattle
Town Car. You can use our
Online 24-hour e-Reservation
System, or simply call
206-229-1700 — outside the
United States or toll free
(877) TOWN_LIMO.
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If
I have to wait for my car to
arrive, will I be billed for
my waiting time?
Our
customers are privileged to
free waiting time according
to what type of car they
have selected. Our operators
checking all flights ETA's
(for delays or earlier
arrivals).
Sedans - receive 40 minutes
free on domestic and on
international flights.
Limousines - receive 40
minutes free on domestic and
50 minutes free on
international flights.
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How
will I know when my car has
arrived and who is my
driver?
Your drive will be
holding a sign containing
your name, which will make
it easier for you to find
him. The "meet and greet" is
a great way to be welcomed
by our company.
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What
sorts of vehicles may I
expect?
All of our cars are new
models.
Luxury Sedans -
Models are 2004-2006 Lincoln
Town Car available in dark
and light colors
Stretch Limousines -
Models are 2006
Chrysler 300 10 Passengers,
2007 Hummer H2 20
Passengers, 2006 Super
Stretch Escalade in Black
and White colors.
All Limo included TV, VCR
and CD Player.
SUVs - Accommodate up
to 7 passengers.
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What
is your credit card
processing procedure?
Your credit card will not
be charged until the day off
the service. Prepayments can
be arranged for relatives or
friends of the traveler.
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What
if I am unable to arrive in
time for a reservation "No
Show"?
ALL no shows will be
charged full rate.
To avoid being charged you
must:
1. Call toll free
1-877-TOWN-LIMO so that one
of our dispatchers can get
in touch with the driver and
help you to locate each
other.
2. Call 1-206-229-7288 in
the event your plans or
flight have been changed.
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Is
it possible to cancel
my reservation, and what are
the requirements?
All our luxury town car
cancellations must be made
within 24 hrs prior to your
arrival. To avoid being
charged you must cancel your
reservation within 24
before service time. You
must provide Name and
confirmation Number for each
reservation.
Email your cancellation 24
hours
Fax your cancellation 24
hours
Phone Cancellation 8 - 12
hours*
All limousine
cancellations will be
charged in the full amount.
There are no refunds.
*Cancellations by phone
only from 9:00 AM to
8:00 PM Pacific Standard
Time
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Do
you have a Guarantee of
Service?
After your reservation is
confirmed by our customer
service, your car is
guaranteed to be there
waiting for you.
(Reservation must be made at
least 24 hour prior to the
time of service and with a
valid credit card.)
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Where can I find your hourly
rates?
Our Airport rates for
Luxury Town Car are listed
in our
Rate page.
For the hourly rates you
can check our hourly rate
listed on the Service page
under
hourly
rates
2 hrs minimum on Lincoln
Town Car (Mon-F)
2 hrs minimum on Mercedes
Benz S-Class(Mon-Sun)
2 hrs minimum any Sport SUV
(Mon-Sun)
2 hrs minimum Stretched
Limousine 6 Passengers
4 hrs minimum
Stretched Limousine 8-10
Passengers
4 hrs minimum on Super
Stretch Escalade 20
Passengers
4 hrs minimum Hummer
H2 2007 20 Passengers
5 hrs minimum on
Corporate Bus 24 Passengers
